Privacy Policy:

Who we are:

StArt Art Gallery, Company Registration CC/2018/09384, registered in the Republic of Namibia, website address:

What personal data we collect and why we collect it:

StArt Art Gallery will only use your information to contact you with regards to your purchases from the website. Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment. The checkout system on our website is made possible through WooCommerce. We collect information about you during the checkout process in our store.

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Who on our team has access:

Members of our team have access to the information you provide us. A small team of two of us can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others:

We share information with third parties who help us provide our orders and store services to you; for example DHL Namibia and DPO PayGate.


We accept payments through DPO PayGate. When processing payments, some of your data will be passed to DPO PayGate, including information required to process or support the payment, such as the purchase total and billing information.

Please see the DPO PayGate Privacy Policy for more details.

Contact forms:

Our contact form and mailing list are hosted by MailChimp who may also store your data. If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of the newsletter at any point and you can ask for personal data to stop being recorded at any time.

Who we share your data with:

We may disclose your personal data:

  1. To other companies within our group.
  2. If we sell our business.
  3. To agents and service providers.
  4. In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
  5. We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

How long we retain your data:

If you make use of the checkout system on our website, we generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. We will also store comments or reviews, if you choose to leave them.

Contact information:

For any privacy-specific concerns, please email us at

Cookie Policy:

Our website is built with The Privacy Policy explains their principles when it comes to the collection, processing, and storage of your information. The Cookie Policy below specifically explains how WordPress, their partners, and users of their services deploy cookies, as well as the options you have to control them.


What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to ‘remember’ you and your preferences, either for a single visit (through a ‘session cookie’) or for multiple repeat visits (using a ‘persistent cookie’). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as ‘first party cookies’), or by third parties, such as those who serve content or provide advertising or analytics services on the website (‘third party cookies’).

Cookies set by

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalised experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the ‘like’ or ‘follow’ button on a post, for example). The different categories of cookies set by are outlined below, with specific examples detailed in the tables that follow. This includes their name and purpose. Certain cookies are only set for logged-in visitors, whereas others are set for any visitors, and these are marked below accordingly. Where a cookie only applies to specific subdomains, they are included under the relevant header. Strictly Necessary: These are the cookies that are essential for to perform basic functions. These include those required to allow registered users to authenticate and perform account related functions. Functionality: These cookies are used to store preferences set by users such as account name, language, and location. Performance: Performance cookies collect information on how users interact with websites hosted on, including what pages are visited most, as well as other analytical data. These details are only used to improve how the website functions. Tracking: These are set by trusted third party networks (e.g. Google Analytics) to track details such as the number of unique visitors, and pageviews to help improve the user experience. Third Party/Embedded Content: makes use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies.

Our site uses the following cookies:

CookieDurationPurposeLogged-in Users Only?
devicePixelRatioBrowser default (1 year)Used to make the site responsive to the visitor’s screen size.No
wordpress_test_cookieSessionTests that the browser accepts cookies.No
_ga2 yearsGoogle Analytics – Used to distinguish users.No
_gat_1 minuteGoogle Analytics – Used to throttle request rate.No
_gid24 hoursGoogle Analytics – Used to distinguish users.No
tk_ai24 hoursJetpack – Stores the unique identifier for the publisher to enable Jetpack to collect data.No
tk_lr1 yearJetpack – Stores the unique identifier for the publisher to enable Jetpack to collect data.No
tk_or5 yearsJetpack – Stores the unique identifier for the publisher to enable Jetpack to collect data.No
wp-settings-{user_id}1 yearUsed to persist a user’s wp-admin configuration.Yes
14 days if you select “Remember Me” when logging in. Otherwise, Session.Used to check whether the current visitor is a logged-in user.Yes
wporg_locale1 yearUsed to persist a user’s locale configuration.Yes
CookieDurationPurposeLogged-in Users Only?
welcome-{blog_id}PermanentUsed to record if you’ve chosen to hide the “Welcome” message at the top of the corresponding blog.No
showComments10 yearsUsed to determine if you prefer comments to be shown or hidden when reading the site.No
CookieDurationPurposeLogged-in Users Only?
trac_form_tokenSessionUsed as a security token for cross-site request forgery protection.No
trac_session90 daysUsed to keep anonymous session information.No
CookieDurationPurposeLogged-in Users Only?
codexToken6 monthsUsed to check whether the current visitor is a logged in user. Only set if you select “Keep me logged in” when logging in.Yes
6 monthsUsed to check whether the current visitor is a logged-in user.Yes
codex_sessionSessionUsed to check whether the current visitor is a logged-in user.Yes
CookieDurationPurposeLogged-in Users Only?
camptix_client_stats1 yearUsed to track unique visitors to tickets page on a WordCamp siteNo
wp-saving-post1 dayUsed to track if there is saved post exists for a post currently being edited. If exists then let user restore the dataYes
comment_author_{hash}347 daysUsed to tracked comment author name, if “Save my name, email, and website in this browser for the next time I comment.” is checkedNo
comment_author_email_{hash}347 daysUsed to tracked comment author email, if “Save my name, email, and website in this browser for the next time I comment.” is checkedNo
comment_author_url_{hash}347 daysUsed to track comment author URL, if “Save my name, email, and website in this browser for the next time I comment.” checkbox is checkedNo
wp-postpass_{hash}10 daysUsed to maintain session if a post is password protectedNo
wp-settings-{user}1 yearUsed to preserve user’s wp-admin settingsYes
wp-settings-time-{user}1 yearTime at which wp-settings-{user} was setYes
tix_view_token2 daysUsed for session managing private CampTix contentNo
tk_aiBrowser defaultUsed for trackingNo
jetpackStateSessionUsed for maintaining Jetpack StateYes
jpp_math_passSessionVerifies that a user answered the math problem correctly while logging in.No
stnojs2 daysRemember if user do not want JavaScript executedNo
wordpress_logged_in_{hash}SessionRemember User sessionYes
wordpress_test_cookieSessionTest if cookie can be setNo

Controlling Cookies:

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored — either through built-in functionality or by utilising third party plugins. To find out more on how to manage and delete cookies, visit For more details on advertising cookies, and how to manage them, visit (EU based), or based). Some specific opt-out programs are available here: Google Analytics –’s important to note that restricting or disabling the use of cookies can limit the functionality of sites, or prevent them from working correctly at all.